Modern Slavery Statement for Chelsea Carpet Cleaners

This Modern Slavery Statement sets out the steps Chelsea Carpet Cleaners has taken, and continues to take, to prevent modern slavery and human trafficking within our business operations and supply chains. We recognise our responsibility to act ethically, to respect human rights, and to ensure that modern slavery in all its forms has no place in our organisation.

Our Zero-Tolerance Policy

Chelsea Carpet Cleaners operates a strict zero-tolerance approach to modern slavery, forced labour, child labour, human trafficking and all related abuses of human rights. This applies to all aspects of our business, including direct employees, agency workers, contractors, and the suppliers and subcontractors who support our services.

We are committed to conducting our business with integrity, transparency and fairness. All employees and those working on our behalf are expected to uphold these standards. Any breach of our zero-tolerance policy is treated as a serious disciplinary matter and may result in termination of employment or business relationships.

Our Business and Supply Chains

Chelsea Carpet Cleaners provides professional carpet and upholstery cleaning services. Our supply chains include providers of cleaning equipment, cleaning products, workwear, vehicles, and maintenance services. We recognise that certain parts of these supply chains may present higher risks of modern slavery, particularly where there are complex sourcing arrangements or international suppliers.

We aim to work only with reputable suppliers who share our values and who can demonstrate a commitment to ethical labour practices, safe working conditions and fair treatment of workers.

Supplier Standards and Audits

We expect all suppliers to comply with applicable labour, employment and human rights laws. We require suppliers to confirm that they do not tolerate modern slavery, forced or compulsory labour, or human trafficking in their operations or supply chains.

Where appropriate, we conduct supplier assessments and audits to evaluate their compliance with our standards. These audits may include reviewing policies and procedures, requesting supporting documentation, and making enquiries regarding recruitment practices, working hours, wages, and subcontracting arrangements. If we identify concerns, we work with the supplier to implement corrective actions within reasonable timeframes. Where a supplier is unwilling or unable to address identified risks, we reserve the right to reconsider or terminate the relationship.

Reporting Channels and Whistleblowing

Chelsea Carpet Cleaners encourages a culture of openness where employees, contractors, and suppliers feel able to raise concerns about potential modern slavery or unethical practices without fear of retaliation. Concerns can be reported to line managers or senior management in person or in writing.

All reports are taken seriously and will be investigated promptly and confidentially, as far as is practical. We commit to protecting anyone who raises a concern in good faith from detrimental treatment. Where appropriate, we will cooperate with law enforcement and relevant authorities and take immediate steps to address any confirmed breaches.

Training and Awareness

We provide guidance and information to relevant employees, particularly those involved in procurement, recruitment and supplier management, to help them recognise the indicators of modern slavery and to understand the procedures for reporting concerns. We seek to increase awareness so that potential issues can be identified and addressed at the earliest opportunity.

Continuous Improvement and Annual Review

Chelsea Carpet Cleaners is committed to continuous improvement in our efforts to prevent modern slavery. We regularly review our policies, risk assessments and due diligence processes to ensure they remain effective and proportionate to the nature and scale of our operations.

This Modern Slavery Statement is reviewed annually by senior management to reflect any changes in legislation, our business activities and best practice guidance. Following each review, we update our approach where necessary, including enhancements to supplier checks, training programmes and internal reporting mechanisms.

By publishing this Modern Slavery Statement, Chelsea Carpet Cleaners affirms its commitment to ethical conduct, respect for human rights, and ongoing vigilance in preventing modern slavery in our business and supply chains.